Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Service or installation address
• Billing information
• Information submitted through contact, consultation, or quote request forms
• Measurements, photographs, drawings, room layouts, and other information related to your project
• Communications between you and Aquila Closets
• Payment and transaction information
• Reviews, feedback, or other information you choose to provide

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies or similar technologies.

We may use the information we collect to:

• Respond to inquiries and consultation requests
• Schedule appointments
• Prepare estimates, designs, proposals, and contracts
• Manufacture, deliver, and install custom products
• Process payments and maintain transaction records
• Communicate with you regarding your project
• Provide customer service and warranty support
• Improve our website, products, and services
• Send marketing communications where permitted by law
• Prevent fraud or misuse of our website
• Maintain business and tax records
• Comply with applicable legal and regulatory requirements

Payments may be processed through third-party payment processors. Aquila Closets may not directly store complete credit or debit card information when payments are handled by a third-party payment provider. Payment processors have their own privacy and security practices, and customers should review the applicable provider's policies when making electronic payments.

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the website, and improve our services. Third-party services used on our website may also place cookies or collect information according to their own privacy policies. You may be able to restrict cookies through your browser settings, although disabling certain cookies may affect website functionality.

Aquila Closets does not sell personal information for monetary consideration. We may disclose information when reasonably necessary to operate our business, including to service providers that assist with payment processing, website hosting, scheduling, delivery, installation, accounting, marketing, communications, or other business operations. We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect Aquila Closets, our customers, or others.

During consultations, measurements, delivery, or installation, photographs may be taken when reasonably necessary to document project conditions, measurements, progress, workmanship, or completion. Aquila Closets will obtain appropriate permission before using identifiable photographs of a customer's private residence or project for advertising, portfolio, website, or social-media purposes where such permission is required.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, satisfy warranty obligations, resolve disputes, enforce agreements, and comply with legal, accounting, tax, or regulatory obligations.

Our website may contain links to third-party websites or services. Aquila Closets is not responsible for the privacy practices, security, or content of third-party websites.

Our website and services are intended for adults seeking home-improvement or custom-storage services and are not directed toward children. We do not knowingly solicit personal information from children through our website.

You may contact us to request that we update or correct certain personal information that you have provided to us. You may also unsubscribe from promotional emails by following the unsubscribe instructions contained in those communications. Transactional or project-related communications may still be sent when necessary to provide requested services.

We may update this Privacy Policy periodically. When changes are made, the revised policy will be posted on our website with an updated effective date.